Private DMC & Ground Services

Your Ibiza DMC.
One accountable
partner on the ground.

Specialists in private travel for U.S. guests. The on-island extension of your agency, with English-first service, white-label delivery and dedicated coordination across Ibiza & Formentera.

Your client remains your client.

Explore the reserve
ModelAdvisor-first B2B
CoverageIbiza + Formentera
DeliveryWhite-label capable
During travel24/7 response
CommunicationEnglish-first
Destination Management

Your relationship.
Our local responsibility.

The right villa. A seamless arrival. An alternative when the weather changes. Exceptional stays depend on local knowledge and careful coordination.

We turn your brief into a considered island program, coordinate vetted specialists and reconfirm the details before arrival. During travel, you have one accountable local contact. You lead the client relationship. We manage delivery on the ground.

Led by professionals with more than 10 years of experience, with a service model designed for the expectations of the international luxury travel trade.

Ibiza-basedLocal operating presence
10+ yearsExperience
24/7Active-trip escalation
Built for the Travel Trade

Your client remains your client.

Ibiza Private Reserve is designed to operate as the on-island extension of your agency. Client ownership, commercial terms and the communication protocol are agreed before delivery, and we can remain discreetly behind your brand when required.

01
Advisor protection

The agency relationship and guest-communication protocol are defined before the first booking.

02
White-label delivery

Guest-facing support can remain entirely behind your agency brand or be discreetly co-branded.

03
Trade-ready documentation

English-language proposals, itinerary notes, pre-arrival checks and post-stay reconciliation.

04
One local escalation point

Your advisor knows who is accountable on the island when plans change.

Discuss an Agency Partnership
Destination Services

The island, without the friction.

Each private program is built around the guest and coordinated through carefully selected specialist operators, using appropriately licensed providers where regulation requires it.

01

Arrival & Private Mobility

Airport coordination, licensed chauffeured transport and carefully planned movements throughout the stay.

Airport · Chauffeur · VTC · Logistics
02

Villas & Private Stays

Selected licensed villas and hotels matched to the brief, with provisioning, staffing and guest preferences coordinated before arrival.

Sourcing · Provisioning · Staffing
03

Yachting & Days at Sea

Trusted charter partners, experienced crews, thoughtful catering and realistic routes across Ibiza and Formentera.

Charter · Crew · Catering
04

Dining, Culture & Access

Private chefs, considered restaurant planning, celebrations and experiences shaped around the guest — never a generic itinerary.

Dining · Culture · Celebrations
05

Privacy & Executive Protection

Discreet privacy planning and protection services coordinated through authorised security specialists when required.

Protection · Villa Security · Privacy
06

Medical & Critical Support

Access to licensed English-speaking medical providers, bilingual professional referrals and practical emergency coordination.

Medical Access · Referrals · Assistance
Beyond the Expected

Ibiza, designed around the guest.

The most memorable stays rarely come from a catalogue. Depending on the brief, we coordinate private experiences around wellness, executive retreats, farm-to-table gastronomy, family travel, culture, private celebrations, nightlife and time at sea — always starting with the individual client rather than a pre-built package.

The Private Reserve Standard

Quietly exacting.
Consistently accountable.

Carefully selected operators. Clear responsibilities. Discreet communication. A consistent standard from the first brief to the final departure.

01

Verified Local Delivery

For regulated services, we work through appropriately licensed specialist operators and review relevant operating information before they enter a client program.

02

Advisor Protection

Client ownership, commercial terms and the agreed communication protocol are defined before delivery.

03

One Operating Picture

One itinerary, one destination coordination point and one escalation path for the moving parts of the stay.

04

Discretion as Infrastructure

Need-to-know information sharing, restrained communication and privacy considerations built into the operating plan.

Service Recovery

Problems should be solved on the island — not sent back to the advisor.

When plans change, we coordinate alternatives with local suppliers, explain the options and keep you informed. Urgent operational support is available 24/7 during active travel, through an agreed escalation process.

Late arrivals
Weather changes
Supplier disruption
Last-minute requests
Transport changes
Critical assistance
Trade Finance & Reconciliation

Clarity beyond
the itinerary.

Keep track of suppliers, deposits, balances and itinerary changes through structured documentation. From the initial costing to the post-stay summary, your team has a clear financial picture.

Discuss Trade Terms
Supplier & service reconciliationClear itinerary close-out
Deposit & balance trackingVisibility before travel
Itemised itinerary costsAgency references / PO where requested
Traveller allocationCorporate / personal split where requested
USD / EUR documentationWhere applicable and agreed

Commercial and invoicing arrangements are agreed with each partner before the first booking.

How We Work

From your brief
to their final departure.

A disciplined six-stage process keeps the agency informed without adding unnecessary workload.

01

Private Brief

Guest priorities, travel dates, budget and your preferred communication protocol.

02

Curated Proposal

Realistic options, clear costing, considered alternatives and agreed trade terms.

03

Confirmation

Approved services confirmed with relevant operators and the operating itinerary created.

04

Pre-Arrival Control

Supplier reconfirmation, guest preferences, timings and contingency planning.

05

On-Island Support

Live coordination and one local escalation point throughout the active stay.

06

Reconciliation

Operational closure, agreed financial documentation and post-stay follow-through.

Ibiza 2027

New York to Ibiza. Nonstop.

United Airlines has announced a new nonstop service between Newark/New York and Ibiza beginning May 31, 2027 — creating a direct new gateway for the U.S. luxury travel market.

May 31Planned start
NewarkU.S. gateway
IbizaIsland destination

We are establishing selected U.S. agency relationships ahead of the inaugural season. Airline schedules remain subject to approval and change. Route announcement coverage.

Become a Trade Partner
Local by Design

Deep local knowledge. International service standards.

Ibiza Private Reserve was created to give international travel professionals a more dependable way to deliver Ibiza. We combine deep destination knowledge with a structured service model designed for the expectations of the international luxury travel trade.

We are independent, allowing us to recommend according to the client brief rather than a fixed hotel group, villa inventory or supplier network.

Ibiza-basedDestination presence
IndependentClient-led sourcing
OLCI GROUP, S.L.Spanish operating company
01Know the island.
02Choose carefully.
03Coordinate precisely.
04Protect the advisor relationship.
05Be there when needed.
Trade FAQ

Before the first brief.

Clear answers to the questions agencies usually need resolved before entrusting us with a client.

Do you work directly with travelers?

Our primary model is B2B, working with luxury travel advisors, agencies and private client teams. Direct private-client requests may be considered selectively. Clients introduced by an agency remain protected under the agreed advisor relationship.

Can you operate under our agency brand?

Yes. White-label or discreet co-branded delivery can be agreed before the first booking.

How are rates and commissions handled?

Depending on the service and partnership, we can work with agreed net or commissionable structures. Commercial terms are confirmed before services are booked.

Do you arrange international flights?

Our focus is destination management and on-island delivery. International air ticketing normally remains with the travel advisor, agency or airline; we coordinate arrival and departure logistics around the confirmed itinerary.

Can you support clients while they are in Ibiza?

Yes. Active itineraries include an agreed destination contact and escalation process, with 24/7 response for urgent operational matters during travel.

Do you work in Formentera?

Yes. We coordinate services and experiences in both Ibiza and Formentera where appropriate to the itinerary.

How do we start working together?

We begin with a short trade introduction to understand your agency, client profile and service standards. We then agree commercial and communication principles and establish the process for submitting client briefs.

Private Trade Introductions · 2026/27

Your Ibiza desk,
on the ground.

Tell us about your agency, your clients and what you need across Ibiza and Formentera. We will reply directly to the work email provided.

01

Agency partnerships and white-label delivery

02

Client briefs and active-trip requirements

03

Trade terms and destination coordination

View our trade overview →
Trade Partnership Enquiry

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